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LigaAsuransi > Blog > Risk Recommendation > Industri Transportasi > Tips for Choosing Rental Car Insurance for Easy Claims and Safe Business
Industri TransportasiRisk Recommendation

Tips for Choosing Rental Car Insurance for Easy Claims and Safe Business

Mhd. Taufik Arifin ANZIIF (Snr. Assoc) CIIB
By Mhd. Taufik Arifin ANZIIF (Snr. Assoc) CIIB
Published Sunday February 9th, 2025
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Table of Content
Differences in Insurance Needs between Private and Commercial CarsImportant Types of Coverage for Commercial VehiclesCommercial Vehicle Insurance Application ProcessThe Importance of Using an Insurance Broker for Commercial VehiclesThe Role of L&G Insurance Brokers in Commercial Vehicle Insurance

Liga Asuransi – In the business world, commercial vehicles are valuable assets that support daily operations, from transportation services, logistics, to car rental. However, commercial vehicles have a higher risk than private vehicles. More frequent use, changing drivers, and travel in varying road conditions increase the potential for accidents, theft, and damage. Therefore, having commercial vehicle insurance is not just an option, but an essential necessity to protect your business assets from unexpected financial risks.

Without proper insurance coverage, business owners must bear the costs of repairing or replacing vehicles themselves in the event of an accident or loss. In certain cases, these losses can disrupt business operations and cause large losses. With the right car insurance, you can get comprehensive protection that covers damage, third party legal liability, and even protection for the vehicle’s cargo.

This article will provide a complete guide in choosing commercial vehicle insurance that suits your business needs. We will also discuss how insurance brokers can help you get the best policy, as well as compare sharia and conventional insurance options for business vehicle protection. Make sure you read this article to the end to understand how to get an easy and fast car insurance claim.

(Don’t forget to explore other articles on this blog regarding auto insurance and your business protection strategy!)

 

Differences in Insurance Needs between Private and Commercial Cars

Choosing the right vehicle insurance really depends on how the vehicle is used. There are fundamental differences between personal car insurance and commercial vehicle insurance, especially in the level of risk, coverage coverage, and premium costs. Understanding these differences will help you choose the insurance policy that best suits your vehicle’s needs.

  • Personal Car Insurance

Private cars are usually used for daily needs by the owner or limited family members. Due to relatively lower usage and being controlled by permanent drivers, the risks faced by private vehicles are also smaller. Here are some characteristics of private car insurance:

Lower Risk

Private cars generally have a lower risk of accidents than rental cars or operational vehicles. This is because the vehicle is only used by the owner himself or people who are used to safe driving methods.

Simpler Protection Coverage

Personal auto insurance policies usually only include coverage against vehicle damage, theft, and in some cases, third party legal liability in the event of an accident.

Cheaper Premiums

Because of the lower risk, personal car insurance premiums tend to be more affordable than commercial vehicle insurance.

However, a personal car insurance policy cannot be used for vehicles operated as commercial vehicles. If a private car is used for business purposes such as ride-hailing (Grab, Gojek, etc.) without an appropriate policy, the insurance claim may be rejected by the insurance company.

  • Rental and Commercial Car Insurance

Different from private cars, commercial vehicles are used for various business purposes such as car rental, passenger transportation, goods delivery, and company operations. Due to the wider nature of their use, the risks faced by commercial vehicles are also higher.

Higher Risk

Rental cars or operational vehicles are used by many different drivers, which means there are different driving styles and levels of caution. This increases the chance of accidents or damage due to negligence.

Higher Frequency of Use

Commercial vehicles are often used throughout the day, both for long distance trips and within the city. The more frequently a vehicle is used, the higher the chance of experiencing an accident or damage.

Requires Additional Protection

In addition to basic protection such as accident damage and theft, commercial vehicles also require broader coverage, such as:

  1. Legal responsibility towards third parties to protect against loss claims resulting from accidents involving other parties.
  2. Vehicle cargo insurance, especially for logistics vehicles carrying valuable goods.
  3. Driver and passenger accident insurance if the vehicle is used for public transportation.

More expensive premiums

Due to higher risk factors, commercial vehicle insurance generally has more expensive premiums than personal car insurance.

  • Why is Insurance for Commercial Cars More Expensive?

 

  1. Higher Usage Intensity

Private cars are usually only used a few hours per day, while commercial vehicles can operate most of the day. The more often it is used, the higher the potential for accidents or damage.

  1. Greater Risk of Damage and Accidents

Because commercial vehicle drivers can change, experience factors and driving styles vary greatly. It is possible that the driver is not very careful in using the vehicle, which can increase the risk of an accident.

  1. Need for Additional Protection

Rental cars and operational vehicles often require additional riders such as protection against theft by the renter or special protection for vehicles used in ride-hailing services.

 

Important Types of Coverage for Commercial Vehicles

Commercial vehicles, such as rental cars, transportation fleets, and logistics vehicles, face higher risks than private vehicles. Therefore, choosing the right type of insurance is very important to ensure the business continues to run smoothly without financial disruption due to accidents, theft or vehicle damage. Here are some important types of insurance coverage for commercial vehicles.

  • All Risk Insurance for Commercial Vehicles

All Risk or comprehensive insurance provides comprehensive protection against various types of damage, both small and large.

Advantages of All Risk Insurance for Commercial Vehicles:

  1. Covers repair costs resulting from minor or major accidents.
  2. Provides protection against vehicle theft.
  3. Suitable for long-term rental vehicles or high-value vehicles, such as premium cars rented to exclusive clients.

Example Usage:

Car rental companies that rent vehicles to tourists or business people need maximum protection for their cars. With All Risk insurance, any damage due to small or large impacts will be covered by insurance, so the company does not need to pay additional costs for repairs.

However, because of its wide coverage, All Risk commercial vehicle insurance premiums are higher than other types of insurance.

  • Total Loss Only (TLO) Insurance for Commercial Vehicles

In contrast to All Risk, Total Loss Only (TLO) insurance only covers vehicle damage if the repair value exceeds 75% of the vehicle price or if the vehicle is lost due to theft.

Advantages of TLO Insurance for Commercial Vehicles:

  1. Cheaper premiums compared to All Risk insurance.
  2. Suitable for short-term vehicle rental businesses or operational vehicles with lower value.
  3. Provides protection against vehicle theft.

Example Usage:

A car rental company that rents cheap vehicles for ride-hailing services (such as Grab and Gojek) is more suited to using TLO insurance. This is because the risk of losing your vehicle due to theft is higher than the risk of minor damage that can be repaired independently.

  • Third Party Liability Insurance (TPL)

Third Party Liability (TPL) insurance is important protection for commercial vehicle owners who frequently operate on the road. TPL covers losses suffered by other parties due to accidents caused by the insured’s vehicle.

Advantages of TPL Insurance for Commercial Vehicles:

  1. Covers the costs of repairing third party vehicles damaged as a result of an accident involving the insured’s vehicle.
  2. Covers medical costs for accident victims affected by the insured’s vehicle.
  3. Mandatory for public transportation companies and ride-hailing services.

Example Usage:

A public transportation company has hundreds of bus fleets that serve inter-city routes. If one of the buses has an accident and causes damage to other vehicles, the compensation costs will be covered by TPL insurance, so the company does not have to pay from their own business cash.

  • Vehicle Load Insurance

For logistics and expedition businesses, the cargo carried by vehicles often has a higher value than the vehicle itself. Therefore, vehicle cargo insurance is very important to protect goods from the risk of loss or damage during transit.

Advantages of Vehicle Cargo Insurance:

  1. Covers damage or loss of goods due to accidents or theft.
  2. Insure against loss due to natural disasters during transportation.
  3. Providing financial certainty to logistics business owners.

Example Usage:

A shipping company that sends electronic goods to various cities using trucks. If the truck has an accident and the cargo is damaged, vehicle cargo insurance will replace the value of the damaged goods, so that the business continues to run without additional financial burden.

  • Additional Rider (Additional Insurance) for Commercial Vehicles

Apart from the main types of insurance above, there are several additional riders that can increase commercial vehicle protection.

  1. Protection against Natural Disasters and Riots. Covers damage resulting from floods, landslides, earthquakes or fires. Suitable for vehicles operating in disaster-prone areas.
  2. Driver and Passenger Accident Insurance Covers the costs of medical treatment resulting from an accident. Providing compensation to the driver’s or passenger’s family if a fatal accident occurs.

Example Usage:

A taxi company has thousands of fleets operating in big cities. To provide extra protection for drivers and passengers, companies add driver and passenger accident insurance to their insurance policies.

 

Commercial Vehicle Insurance Application Process

Commercial vehicle insurance is very important to protect businesses from the risk of loss due to accidents, theft or vehicle damage. So that the application process runs smoothly, you need to understand the document requirements, application steps, and how to claim commercial vehicle insurance.

  • Requirements and Documents Required

Before applying for commercial vehicle insurance, you must ensure that all the required documents are complete. Some requirements generally required by insurance companies include:

✅ STNK and Vehicle Ownership Documents. A valid STNK as proof of vehicle ownership or legality. If the vehicle is still on credit, a leasing agreement letter is also required.

✅ Driver Data. If the vehicle is used by multiple drivers, their data must be attached. Some insurers may require a photocopy of the driver’s license of the primary driver responsible for the vehicle.

✅ Vehicle Operational Information

  • Type of vehicle (truck, rental car, public transportation, etc.).
  • Vehicle operational routes, whether used within cities or between cities.
  • Types of goods or loads that are frequently transported (for logistics vehicles).

By preparing this document from the start, the process of applying for commercial vehicle insurance will be faster and easier.

  • Steps to Apply for Commercial Vehicle Insurance

Once all the documents are ready, the next step is to apply for insurance by following the following procedure:

  1. Fill out the Insurance Application Form
  2. Applicants must fill out a form provided by the insurance company or insurance broker such as L&G Insurance Brokers.
  3. Make sure all information related to the vehicle and its use is filled in accurately.
  4. Carrying out Vehicle Inspections
  5. Some insurance companies require a vehicle inspection before a policy is issued.
  6. This inspection aims to assess the condition of the vehicle and determine the appropriate premium.
  7. Approval and Premium Payment

 

After the evaluation is complete, the insurance company will issue a policy and determine the premium amount.

Once the policyholder agrees and pays the premium, the insurance protection officially takes effect.

Using an insurance broker like L&G Insurance Broker can speed up the application process and help get a policy with the best coverage according to business needs.

  • How to Claim Commercial Vehicle Insurance?

When an accident, loss or damage to a commercial vehicle occurs, an insurance claim must be made as quickly as possible so that business is not disrupted. Following are the steps that must be taken:

  1. Report incidents within a maximum of 3×24 hours

Reports can be made via the insurance hotline, email, or digital application if available.

If your vehicle has an accident involving another party, immediately report it to the police to get an official report.

  1. Collect Claim Documents

Police Report (if the accident involves a third party or theft occurs).

Photos of evidence of damage or loss (photos of the vehicle from various angles and locations of the incident).

Vehicle Documents (STNK, insurance policy, and driver’s license).

  1. Claim Investigation and Disbursement Process

Once the documents are complete, the insurance company will conduct an investigation.

If the claim is approved, the vehicle will be repaired at the insurance partner’s workshop or the policy holder will receive compensation according to the policy provisions.

The commercial vehicle insurance application process requires complete documents, inspection procedures, and premium payments before the policy is issued. If a claim occurs, immediately report the incident within 3×24 hours, collect the necessary documents, and utilize the help of an insurance broker to ensure the claim is processed quickly and without any obstacles.

If you want to get commercial vehicle insurance with the best premiums and optimal protection, contact L&G Insurance Brokers today! 🚗💼🔍

 

The Importance of Using an Insurance Broker for Commercial Vehicles

In the business world, commercial vehicles are very valuable assets. Whether for rental, transportation, logistics or ride-hailing, operational vehicles have a higher risk than private vehicles. Therefore, having the right commercial vehicle insurance is essential to protect a business from unexpected financial risks.

However, choosing a suitable insurance policy is not always easy. Many businesses have difficulty comparing different offers, understanding the scope of coverage, and ensuring they are getting the best price. This is why using an insurance broker is a smart choice.

Benefits of Using an Insurance Broker

  1. Help choose a policy that suits your business needs. Each business has different needs, depending on the type of vehicle, frequency of use, and operational risks. An insurance broker will help analyze your business needs and recommend the most suitable policies. For example, for a car rental business, All Risk insurance may be more suitable, while logistics companies require more vehicle load insurance.

 

  1. Comparing Different Quotes from Insurance Companies Instead of just accepting one quote from one company, insurance brokers work with multiple insurance providers to provide the best options. By comparing multiple offers, businesses can choose maximum protection at the most competitive premiums.

 

  1. Ensures Optimal Coverage Without Hidden Fees. One of the common problems often experienced by commercial vehicle owners is a lack of understanding of the clauses in the insurance policy. Some policies may have hidden exclusions that are only discovered when a claim is filed. Insurance brokers ensure that clients fully understand what is covered and excluded in the policy, so that there are no surprises later.

 

The Role of L&G Insurance Brokers in Commercial Vehicle Insurance

As an experienced insurance broker, L&G Insurance Broker has helped various businesses get the best protection for their operational vehicles. Here are several reasons why your business should use L&G Insurance Broker services:

✅ Free Consultation and Business Needs Analysis 

L&G Insurance Brokers provides free consulting services to understand your specific business needs.

We will analyze the vehicle type, usage patterns and risks faced before recommending the most suitable policy.

✅ Helping the Claims Process Run More Quickly and Efficiently

One of the biggest challenges in commercial vehicle insurance is the long and complicated claims process.

By using a broker, business owners don’t need to bother processing claim documents themselves. L&G Insurance Broker will help ensure all documents are complete and oversee the process until the claim is approved quickly.

✅ Wide Network with Various Trusted Insurance Companies

L&G Insurance Broker has connections with various national and international insurance companies, including conventional insurance providers and sharia insurance.

This allows us to provide more policy options and customize protection coverage to suit your business needs.

Using an insurance broker is the best solution for commercial vehicle owners who want to get maximum protection at an efficient cost. Insurance brokers not only help choose the best policy, but also ensure the claims process runs smoothly without any problems.

If you are looking for commercial vehicle insurance with optimal coverage and competitive premiums, L&G Insurance Brokers is ready to help you. Contact us now to get a free consultation and the best solution for protecting your business assets! Conclusion and Call to Action

Insuring rental and commercial vehicles is not only a necessity, but also a smart investment to protect your business from financial risks due to accidents, theft, or vehicle damage. With higher operational risks compared to private vehicles, choosing the right commercial vehicle insurance is very important.

In this article, we have discussed various types of protection that can be chosen, starting from All Risk Insurance for comprehensive protection, TLO Insurance for protection against total loss, to Third Party Insurance (TPL) which protects businesses from lawsuits due to accidents. Every business has different needs, and choosing an appropriate policy is an important step to ensure optimal protection.

However, finding the best policy is not easy. Using an insurance broker is the best solution so that you get coverage that suits your business needs, without hidden costs. L&G Insurance Broker is here to help you compare various offers, ensure the best coverage, and support the claims process so that it runs faster and more efficiently.

🚗 Don’t take risks with your operational vehicles! Protect your business with the best commercial vehicle insurance through L&G Insurance Brokers. Contact us now to get a free consultation and the best offer to suit your business fleet needs! ✅📞

Looking for insurance products? Don’t waste your time and contact us now

HOTLINE L&G 24 JAM: 0811-8507-773 (CALL – WHATSAPP – SMS)

Website: lngrisk.co.id

Email: oktoyar.meli@lngrisk.co.id

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TAGGED:asuransi mobilasuransi mobil rental
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ByMhd. Taufik Arifin ANZIIF (Snr. Assoc) CIIB
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Taufik Arifin has more than 30 years of experience in the insurance brokerage industry. He holds the Australian New Zealand Insurance and Financial Institution (ANZIIF snr.assoc) CIP and Certified Indonesian Insurance Broker (CIIB) certificates. Please follow the author's Instagram to get to know him better: @taufik.arifin.31
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