{"id":9090,"date":"2025-11-13T12:28:42","date_gmt":"2025-11-13T05:28:42","guid":{"rendered":"https:\/\/ligaasuransi.com\/?p=9090"},"modified":"2025-11-13T12:28:42","modified_gmt":"2025-11-13T05:28:42","slug":"klaim-rp-100-miliar-gagal-dibayar-inilah-bencana-finansial-yang-mengintai-proyek-konstruksi-asal-china-di-indonesia","status":"publish","type":"post","link":"https:\/\/ligaasuransi.com\/en\/klaim-rp-100-miliar-gagal-dibayar-inilah-bencana-finansial-yang-mengintai-proyek-konstruksi-asal-china-di-indonesia\/","title":{"rendered":"A Rp 100 Billion Claim Failed to Be Paid! This Is the Financial Disaster Lurking for Chinese Construction Projects in Indonesia."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Jakarta \u2014 In recent years, many Chinese companies have invested heavily in Indonesia&#8217;s construction and energy sectors. From power plants and transmission lines to bridges and integrated industrial estates, the contracts are valued at trillions of rupiah. However, behind this spirit of cooperation and significant opportunities lies a serious and often overlooked issue: failed insurance claims due to errors in risk management.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. When the IDR 100 Billion Claim Failed to Be Paid<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A case that has become a hot topic among insurance professionals occurred at a coal-fired power plant (PLTU) project in East Kalimantan. The project was carried out by a consortium of Chinese companies in collaboration with local partners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When construction work reached 80% completion, a major fire broke out in the turbine area due to an electrical short circuit. Material losses were estimated at over Rp 100 billion (approximately US$8.6 million)\u2014including severely damaged imported equipment and a six-month project delay.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, when the project team submitted an insurance claim to the local insurance company, it was denied. The reason was:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The policy does not cover losses during the phase<\/span><i><span style=\"font-weight: 400;\">testing &amp; commissioning<\/span><\/i><span style=\"font-weight: 400;\">,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There is a lack of technical documents that are a requirement in the contract, and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The policy was administered by an agent who did not deeply understand the risks of large-scale construction projects.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">&#8220;We really didn&#8217;t expect that a claim of this size could fail just because of administrative errors and agent selection,&#8221; he said.<\/span><i><span style=\"font-weight: 400;\">mr. Li<\/span><\/i><span style=\"font-weight: 400;\">, Project Manager of the Chinese company.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8220;In China, insurance companies typically assign experts to assist from the outset of a project. We just learned that the system is different in Indonesia.&#8221;<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Common Mistakes of Chinese Entrepreneurs in Indonesia<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The above case is not an isolated one. Based on field observations, there are three common mistakes Chinese entrepreneurs often make when arranging insurance for their construction projects in Indonesia:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relying on agents or personal acquaintances<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Many investors prefer to use insurance agents recommended by friends or business associates without verifying their official license from the Financial Services Authority (OJK). Agents act solely as intermediaries for insurance companies, not advocates for the insured&#8217;s interests. As a result, insurance contracts often don&#8217;t cover the true risks of a project.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of understanding of local regulations<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Indonesia&#8217;s insurance system has strict regulations that differ from those in China. For example, OJK Regulation No. 24 of 2023 stipulates that insurance brokers are required to represent the interests of the insured, not the insurance company.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not involving risk experts from the beginning<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Many entrepreneurs only seek help after losses have already occurred. However, risk analysis and policy design should be carried out during the planning phase to ensure maximum coverage for every risk.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;As a translator, I often have difficulty explaining the terms in the policy to the Chinese side,&#8221; he said <\/span><i><span style=\"font-weight: 400;\">Ms. Chen<\/span><\/i><span style=\"font-weight: 400;\">, a project translator who has worked on several large construction projects.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8220;Sometimes insurance companies use Indonesian legal terms that are difficult for project teams to understand. As a result, many important details are missed.&#8221;<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Why does the OJK require official insurance brokers?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Financial Services Authority (OJK) understands this issue. Therefore, under the Indonesian legal system, authorized insurance brokers are mandated to represent and defend the interests of the insured.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike agents, insurance brokers registered with the OJK have the obligation to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Helping clients analyze risks before purchasing a policy,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Negotiating the best premiums without compromising on benefits,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensuring policy wording meets project needs, and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accompany the claim process until it is paid.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Thus, the broker&#8217;s role is not only to sell policies, but also to safeguard the company&#8217;s financial interests in the event of a loss.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Case Study: When a Legitimate Broker Changes Everything<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In comparison, in an electricity transmission project in Sulawesi, a Chinese construction company, in collaboration with an insurance broker, successfully secured a full claim settlement worth over Rp 60 billion after material damage was caused by a storm.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast to the previous case, from the start of the project the Insurance Broker had already done:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive risk analysis, covering geographic conditions and extreme weather,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Negotiate CAR\/EAR policy wording to cover installation and commissioning phases, commissioning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional claim documentation assistance until completion.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">&#8220;We felt a big difference when working with an official broker,&#8221; he said Mr<\/span><i><span style=\"font-weight: 400;\">. Li<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">&#8220;Not only did the claims process run smoothly, but we also received a lot of education about risk management and legal obligations in Indonesia.&#8221;<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Why Are Official Brokers More Efficient in the Digital Age?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the past, entrepreneurs often thought using a broker would slow down the process due to additional bureaucracy. However, in today&#8217;s digital age, the process is much faster and more transparent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L&amp;G Insurance Broker has developed a digital system for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online bid submission and premium comparison,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Management of policy documents and claims through a digital dashboard, and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time reporting of claim status.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This system significantly improves communication between Chinese entrepreneurs, translators, and the Indonesian insurance team. Confusion is eliminated, as all documents are neatly stored and can be professionally translated.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">6. Financial Impact of Wrong Choice<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Unpaid claims are more than just a temporary loss. The impact can be far-reaching:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Project delays resulting in penalties from the project owner,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Loss of reputation in the eyes of local partners and financial institutions, as well as<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cash flow disruptions that could delay other projects.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">For projects worth hundreds of billions of rupiah, one small error in policy wording can lead to huge losses and potential legal disputes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, using an authorized broker is not just an option, but a risk management strategy that every foreign company in Indonesia must implement.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">7. Conclusion: Protect Your Investment with an OJK-Registered Broker<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the high-risk world of construction and energy, insurance is not just a formality, but a financial protection tool that determines the continuity of a project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Chinese companies operating in Indonesia need to understand that the insurance system here has different rules and mechanisms. Therefore, the Financial Services Authority (OJK) requires the use of authorized insurance brokers to ensure the insured&#8217;s interests are fully protected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L&amp;G Insurance Broker, an officially registered insurance broker with the Financial Services Authority (OJK), has experience serving numerous large projects in the energy, infrastructure, and mining sectors. With the support of an expert team and modern digital systems, L&amp;G is ready to help Chinese entrepreneurs achieve:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The best insurance protection at competitive prices,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full assistance in the claims process, and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assurance of compliance with Indonesian regulations.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u201cOn a multi-billion dollar project, financial protection is not an option \u2014 it&#8217;s an obligation.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don&#8217;t wait until your project stops to realize the importance of an <\/span><b>official insurance broker<\/b><span style=\"font-weight: 400;\">. Protect your company&#8217;s investment, reputation, and finances together with <\/span><b>L&amp;G Insurance Broker<\/b><span style=\"font-weight: 400;\"> \u2014 <\/span><b>trusted broker and registered with OJK<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2014<\/span><\/p>\n<p><b>DON&#8217;T WASTE YOUR TIME AND SECURE YOUR FINANCIAL AND BUSINESS WITH THE RIGHT INSURANCE.<\/b><\/p>\n<p><b>HOTLINE L&amp;G 24 JAM:<\/b><a href=\"https:\/\/wa.me\/628118507773?text=Halo%20Liberty,%20Saya%20sudah%20berkunjung%20ke%20website%20lngrisk.co.id.%20Boleh%20saya%20tanya%20lebih%20jauh?\"><b> 0811-8507-773<\/b><\/a><b> (CALL \u2013 WHATSAPP \u2013 SMS)<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Website: lngrisk.co.id<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: halo@lngrisk.co.id<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2014<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Jakarta \u2014 In recent years, many Chinese companies have invested heavily in Indonesia&#8217;s construction and energy sectors. From power plants and transmission lines to bridges and integrated industrial estates, the contracts are valued at trillions of rupiah. However, behind this spirit of cooperation and significant opportunities lies a serious and often overlooked issue: failed insurance [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9093,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[186,1426],"class_list":{"0":"post-9090","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-asuransi-konstruksi","8":"tag-asuransi-konstruksi","9":"tag-china"},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/comments?post=9090"}],"version-history":[{"count":1,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9090\/revisions"}],"predecessor-version":[{"id":9091,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9090\/revisions\/9091"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media\/9093"}],"wp:attachment":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media?parent=9090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/categories?post=9090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/tags?post=9090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}