{"id":9081,"date":"2025-11-12T22:57:30","date_gmt":"2025-11-12T15:57:30","guid":{"rendered":"https:\/\/ligaasuransi.com\/?p=9081"},"modified":"2025-11-12T22:57:30","modified_gmt":"2025-11-12T15:57:30","slug":"pabrik-terbakar-klaim-gagal-dibayar-pengusaha-asal-china-di-indonesia-wajib-baca-ini-sebelum-terlambat","status":"publish","type":"post","link":"https:\/\/ligaasuransi.com\/en\/pabrik-terbakar-klaim-gagal-dibayar-pengusaha-asal-china-di-indonesia-wajib-baca-ini-sebelum-terlambat\/","title":{"rendered":"Factory Fire Fails to Pay Claims! Chinese Entrepreneurs in Indonesia Must Read This Before It&#8217;s Too Late"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A night in the Cikarang industrial area turned into a nightmare for a Chinese businessman. The factory, which had only been operating for a year, produced&#8230;<\/span><i><span style=\"font-weight: 400;\">plastic molding for<\/span><\/i><span style=\"font-weight: 400;\"> automotive components, was suddenly engulfed in flames. In less than two hours, the building, worth tens of millions of dollars, was destroyed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The management team immediately contacted the insurance company. They were confident the claim would go smoothly because they had purchased a policy.<\/span><i><span style=\"font-weight: 400;\">Property All Risks through<\/span><\/i><span style=\"font-weight: 400;\"> a local agent. But three months later, shocking news came:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe claim cannot be paid because the investigation results show that the fire protection system was not active and there were no routine inspections as stated in the policy.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The businessman was devastated. He felt cheated\u2014even though he had already paid a high premium. However, upon further investigation, it turned out the policy was drawn up without the assistance of a licensed broker, and the agent who sold the policy had never conducted a risk assessment before issuing it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, the factory, which should have been able to recover with insurance support, instead suffered losses of up to USD 15 million.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Common Mistakes Chinese Entrepreneurs Make in Arranging Factory Insurance<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many Chinese businessmen come to Indonesia with the belief that the insurance process here is the same as in China \u2014 fast, practical, and can be entrusted to agents or acquaintances.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, in Indonesia, the insurance legal system is very different and strict. The Financial Services Authority (OJK) has clear regulations regarding who has the authority to manage the interests of the insured and who represents the insurance company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Common mistakes include:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using an agent without official permission from the OJK \u2013 even though the agent only represents the insurance company.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Standard policy without factory risk analysis \u2013 does not assess electrical capacity, raw materials, or fire protection systems.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does not include important clauses, such as:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><i><span style=\"font-weight: 400;\">Automatic Reinstatement Clause<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><i><span style=\"font-weight: 400;\">Fire Extinguishing Appliances Clause<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><i><span style=\"font-weight: 400;\">Machinery Breakdown Extension<\/span><\/i><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not adjusting the sum insured with the actual replacement value (<\/span><i><span style=\"font-weight: 400;\">replacement value<\/span><\/i><span style=\"font-weight: 400;\">).<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">As a result, when fires, explosions, or machine failures occur, claims are often denied or only paid a small portion.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Case Study: Two Factories, Two Different Fates<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Several years ago, two Chinese companies built factories in the Karawang industrial area. Both manufacture automotive parts, using equipment and machinery worth millions of dollars.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udccd<\/span><span style=\"font-weight: 400;\">Factory A purchased insurance through a local agent. There was no risk survey or assistance in drafting the clauses. When a small fire broke out in the paint oven room, the insurance company denied the claim due to the lack of a fire extinguisher maintenance report.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udccd<\/span><span style=\"font-weight: 400;\">Factory B, on the other hand, used the services of L&amp;G Insurance Broker. Before issuing the policy, L&amp;G&#8217;s technical team conducted a comprehensive risk assessment survey: inspecting the electrical system, reviewing chemical storage, and recommending installation.<\/span><i><span style=\"font-weight: 400;\">fire alarm system<\/span><\/i><span style=\"font-weight: 400;\">additional.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L&amp;G then negotiated with the insurance company to add:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Fire Protection Clause<\/span><\/i><span style=\"font-weight: 400;\">,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Electrical Installation Clause<\/span><\/i><span style=\"font-weight: 400;\">,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And <\/span><i><span style=\"font-weight: 400;\">Debris Removal Clause <\/span><\/i><span style=\"font-weight: 400;\">up to Rp. 2 billion.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When a short circuit caused a fire in part of the warehouse, a claim was filed with complete documentation. Within 45 days, the claim payment of Rp 18 billion was received in full.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The difference is simple but crucial: Factory B is covered by a licensed broker who works for them, not for an insurance company.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Why OJK-Registered Insurance Brokers Are So Important<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many foreign entrepreneurs do not yet understand that in Indonesia, the OJK (Financial Services Authority) strictly differentiates between insurance agents and brokers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udccc<\/span><span style=\"font-weight: 400;\">Insurance agent \u2192 Represents insurance companies, focuses on selling policies.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\ud83d\udccc<\/span><span style=\"font-weight: 400;\">Insurance broker \u2192 Represents customers (insured), focuses on customer protection and interests.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to POJK No. 69\/POJK.05\/2016 and POJK No. 24\/2023, brokers are required to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Helping customers get the best protection with competitive premiums,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Negotiating policy terms and clauses,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accompanying customers in the claims process until completion.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Only official brokers have OJK permits, certified experts, and legal responsibility in the event of errors or negligence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means that in the event of a fire, explosion, or machine failure, the broker will defend the interests of the entrepreneur \u2014 not the insurance company.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">L&amp;G Insurance Broker: Industrial and Manufacturing Insurance Experts<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">L&amp;G Insurance Broker has over two decades of experience handling insurance for various industries \u2014 from electronics, chemical, textile, to automotive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of L&amp;G&#8217;s advantages include:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2705<\/span><span style=\"font-weight: 400;\">Comprehensive factory risk analysis before policy is issued,<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2705<\/span><span style=\"font-weight: 400;\">Comprehensive industrial insurance program development:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Industrial All Risks (IAR)<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Fire Insurance<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Machinery Breakdown<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Business Interruption<\/span><\/i><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2705<\/span><span style=\"font-weight: 400;\">Claims assistance from start to payment, including documentation, loss adjuster reports, and negotiations with insurers,<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u2705<\/span><span style=\"font-weight: 400;\">Digital services &amp; multilingual support \u2014 Indonesian, English, and Mandarin, to facilitate communication between Chinese entrepreneurs and local teams.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">One of L&amp;G&#8217;s clients, a Chinese battery manufacturer in Morowali, experienced machine damage due to electrical voltage. Thanks to the broker&#8217;s assistance, the Rp 23 billion claim was paid in full because all documents and clauses had been prepared from the outset.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The Role of Technology in Modern Factory Insurance<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the era of Industry 4.0, risks in the manufacturing sector are increasingly complex \u2014 from automation system failures to the threat of fires due to machine overheating.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But thanks to L&amp;G&#8217;s digital systems, entrepreneurs can now:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do <\/span><i><span style=\"font-weight: 400;\">risk survey<\/span><\/i><span style=\"font-weight: 400;\"> long distance,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send inspection reports via the app,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track claim status in real-time,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Store all police documents in a secure cloud system.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This process makes factory risk management faster, more accurate and transparent.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Important Message for Chinese Business Staff and Translators<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many Chinese businesspeople entrust insurance matters to local staff or translators. However, this is a significant responsibility.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you choose the wrong unlicensed agent, the results can be fatal:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Claims failed to be paid,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Project stopped,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damaged reputation in the eyes of investors.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Make sure you only work with official insurance brokers registered with the OJK, such as L&amp;G Insurance Broker, who truly side with their customers.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Conclusion: Don&#8217;t Wait for Disaster to Destroy Your Business<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Insurance is not just a contractual formality \u2014 it is protection for the future of your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fire, explosion, or machine failure can occur at any time.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">And if your policy isn&#8217;t drafted properly, a financial loss could ruin everything.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before it&#8217;s too late, make sure your factory is protected by a party that truly understands the risks of the industry.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Use L&amp;G Insurance Broker, an official insurance broker registered with the OJK, who has the commitment, experience, and courage to defend you in the most difficult times.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2014<\/span><\/p>\n<p><b>DON&#8217;T WASTE YOUR TIME AND SECURE YOUR FINANCIAL AND BUSINESS WITH THE RIGHT INSURANCE.<\/b><\/p>\n<p><b>HOTLINE L&amp;G 24 JAM:<\/b><a href=\"https:\/\/wa.me\/628118507773?text=Halo%20Liberty,%20Saya%20sudah%20berkunjung%20ke%20website%20lngrisk.co.id.%20Boleh%20saya%20tanya%20lebih%20jauh?\"><b> 0811-8507-773<\/b><\/a><b> (CALL \u2013 WHATSAPP \u2013 SMS)<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Website: lngrisk.co.id<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: halo@lngrisk.co.id<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2014<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>A night in the Cikarang industrial area turned into a nightmare for a Chinese businessman. The factory, which had only been operating for a year, produced&#8230;plastic molding for automotive components, was suddenly engulfed in flames. In less than two hours, the building, worth tens of millions of dollars, was destroyed. The management team immediately contacted [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9082,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[74],"tags":[247,1426],"class_list":{"0":"post-9081","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-asuransi-properti","8":"tag-asuransi-properti","9":"tag-china"},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/comments?post=9081"}],"version-history":[{"count":1,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9081\/revisions"}],"predecessor-version":[{"id":9083,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9081\/revisions\/9083"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media\/9082"}],"wp:attachment":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media?parent=9081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/categories?post=9081"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/tags?post=9081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}