{"id":9075,"date":"2025-11-12T22:46:23","date_gmt":"2025-11-12T15:46:23","guid":{"rendered":"https:\/\/ligaasuransi.com\/?p=9075"},"modified":"2025-11-12T22:46:23","modified_gmt":"2025-11-12T15:46:23","slug":"pembangkit-listrik-rusak-klaim-gagal-dibayar-ini-kesalahan-fatal-yang-harus-dihindari-pengusaha-asal-china-di-indonesia","status":"publish","type":"post","link":"https:\/\/ligaasuransi.com\/en\/pembangkit-listrik-rusak-klaim-gagal-dibayar-ini-kesalahan-fatal-yang-harus-dihindari-pengusaha-asal-china-di-indonesia\/","title":{"rendered":"Power Plant Damage, Claims Failed to Be Paid! This is a Fatal Mistake Chinese Entrepreneurs Must Avoid in Indonesia"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Imagine you&#8217;re a Chinese businessman who has just completed construction of a coal-fired power plant (PLTU) in one of Indonesia&#8217;s provinces. The project is worth hundreds of millions of dollars. The project is progressing well, and the turbines made by a renowned Chinese manufacturer are operating flawlessly\u2014until one day, during the final phase.<\/span><i><span style=\"font-weight: 400;\">commissioning<\/span><\/i><span style=\"font-weight: 400;\">, a small explosion occurred in the boiler system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, the project was stalled for three months, operating losses ballooned, and insurance claims were quickly filed. However, after months of waiting, the bad news arrived:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cSorry, your claim cannot be paid, because the policy does not cover the risk of damage due to technical testing errors.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shock, disappointment, and even anger\u2014these are common reactions among Chinese entrepreneurs investing in Indonesia&#8217;s energy sector. They feel the insurance process here is far more complicated than in China. In fact, the problem isn&#8217;t with the Indonesian system, but with how they choose the insurer to handle their projects.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">A Common Fatal Mistake: Relying on Agents or Acquaintances<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many Chinese businesspeople in Indonesia prefer to use local agents or personal acquaintances to arrange insurance matters. Unfortunately, they often don&#8217;t realize that the agents represent the insurance company, not the customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agents will focus on selling products that are easy to approve and quick to issue, rather than ensuring the best possible protection for your project. As a result, many policies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does not cover full construction risks (<\/span><i><span style=\"font-weight: 400;\">Construction\/Erection All Risks<\/span><\/i><span style=\"font-weight: 400;\">),<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does not contain important clauses such as Testing &amp; Commissioning Clause, Cross Liability, or Third Party Liability,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And even worse, it is not prepared according to the EPC contract or the lender&#8217;s (bank\/financier&#8217;s) provisions.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Only when major damage or project delays occur do entrepreneurs realize: their policy doesn&#8217;t cover all the risks it should.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Case Study: Failed Claims for Coal-Fired Power Plant and Solar Power Plant Projects<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Several years ago, a Chinese energy company built a 2 x 150 MW coal-fired power plant in Kalimantan. During the construction process&#8230;<\/span><i><span style=\"font-weight: 400;\">testing<\/span><\/i><span style=\"font-weight: 400;\">One of the turbines failed due to excessive gas pressure, resulting in losses of $2 million.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, their claim was rejected on the grounds:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe policy does not cover damage resulting from<\/span><i><span style=\"font-weight: 400;\">operational error during testing phase<\/span><\/i><span style=\"font-weight: 400;\">.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Upon further investigation, it turned out the policy was prepared by a local agent without involving an OJK-approved insurance broker. The agent simply copied the standard format without ensuring it matched the EPC contract.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast, in another case\u2014a solar farm project in Central Sulawesi\u2014a Chinese developer used L&amp;G Insurance Broker to arrange their insurance. L&amp;G surveyed the site, evaluated the technical risks, and prepared a comprehensive policy recommendation with specific clauses for the solar panels, batteries, and inverter system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When a major storm hit the project area and damaged part of the installation, L&amp;G immediately helped prepare the claim report, negotiate with<\/span><i><span style=\"font-weight: 400;\">loss adjuster<\/span><\/i><span style=\"font-weight: 400;\">, until the claim funds are paid in full in less than 60 days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is only one difference: official insurance brokers side with the insured (customer), not the insurance company.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Understand the Important Role of OJK-Registered Insurance Brokers<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many foreign entrepreneurs do not know that in Indonesia, the Financial Services Authority (OJK) regulations strictly regulate the roles and responsibilities of insurance brokers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to POJK No. 69\/POJK.05\/2016 and POJK 24\/2023, brokers are required to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Defending the interests of the insured party (customer),<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Develop an insurance program that best suits the project risks,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Negotiating premium rates and policy terms,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And accompany until the claim is paid.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, insurance agents play the opposite role: they represent insurance companies and are oriented towards selling products.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, the OJK prohibits agents from handling the insured&#8217;s interests independently. Businesses who don&#8217;t understand this often fall into the trap of ultimately bearing significant losses themselves when claims fail.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Fast and Secure Digital Processes in the Modern Era<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Some Chinese entrepreneurs might think that using a broker will slow down the process. In fact, the opposite is true.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Authorized brokers such as L&amp;G Insurance Broker are now adopting end-to-end digital services:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Risk analysis and recommendations are done online,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Policy documents can be verified digitally,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Claims communication is done through a cloud-based tracking system.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This way, there are no more language misunderstandings, lost documents, or protracted processes. Everything is recorded and transparent, according to OJK standards.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">L&amp;G Insurance Broker: A Trusted Partner for Energy Projects from China<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">L&amp;G Insurance Broker is an official and registered insurance broker with the OJK and has experience handling large projects in the energy, construction, and infrastructure sectors throughout Indonesia.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of L&amp;G&#8217;s advantages:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Experienced in assisting EPC contractors from China and Korea,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mastering underwriting techniques for CAR\/EAR, Industrial All Risks, and Delay in Start-Up (DSU) policies,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Local and international teams that understand cultural, language and regulatory differences,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And has a good reputation in settling large claims up to hundreds of billions of rupiah.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">L&amp;G also provides training and mentoring to local staff or translators from Chinese entrepreneurs, so that they understand the insurance process according to Indonesian regulations.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Important Message for Local Employers and Staff<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For staff or translators who are trusted to take care of insurance by your boss who is from China, your responsibility is big.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you choose the wrong party, the consequences can be fatal \u2014 projects stalled, contracts with lenders disrupted, and even the company&#8217;s reputation ruined.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choose a partner who has official permission from the OJK, has an experienced technical team, and is ready to assist until the claim is resolved.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Conclusion: Don&#8217;t Wait Until It&#8217;s Too Late<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Your investment in Indonesia is a major commitment. However, one small mistake in insurance management could wipe out years of hard work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don&#8217;t let your claim fail just because you chose an unlicensed agent or acquaintance.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Use an official insurance broker registered with the OJK, such as L&amp;G Insurance Broker, which fully supports your interests\u2014the Chinese entrepreneurs who are building Indonesia&#8217;s energy future.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2014<\/span><\/p>\n<p><b>DON&#8217;T WASTE YOUR TIME AND SECURE YOUR FINANCIAL AND BUSINESS WITH THE RIGHT INSURANCE.<\/b><\/p>\n<p><b>HOTLINE L&amp;G 24 JAM:<\/b><a href=\"https:\/\/wa.me\/628118507773?text=Halo%20Liberty,%20Saya%20sudah%20berkunjung%20ke%20website%20lngrisk.co.id.%20Boleh%20saya%20tanya%20lebih%20jauh?\"><b> 0811-8507-773<\/b><\/a><b>(CALL \u2013 WHATSAPP \u2013 SMS)<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Website: <\/span><a href=\"http:\/\/lngrisk.co.id\"><span style=\"font-weight: 400;\">lngrisk.co.id<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:halo@lngrisk.co.id\"><span style=\"font-weight: 400;\">halo@lngrisk.co.id<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2014<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Imagine you&#8217;re a Chinese businessman who has just completed construction of a coal-fired power plant (PLTU) in one of Indonesia&#8217;s provinces. The project is worth hundreds of millions of dollars. The project is progressing well, and the turbines made by a renowned Chinese manufacturer are operating flawlessly\u2014until one day, during the final phase.commissioning, a small [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9076,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[216,243,1426],"class_list":{"0":"post-9075","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-asuransi-pembangkit-listrik","8":"tag-asuransi-pembangkit-listrik","9":"tag-asuransi-power-plant","10":"tag-china"},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/comments?post=9075"}],"version-history":[{"count":1,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9075\/revisions"}],"predecessor-version":[{"id":9077,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9075\/revisions\/9077"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media\/9076"}],"wp:attachment":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media?parent=9075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/categories?post=9075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/tags?post=9075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}