{"id":9060,"date":"2025-11-12T13:32:12","date_gmt":"2025-11-12T06:32:12","guid":{"rendered":"https:\/\/ligaasuransi.com\/?p=9060"},"modified":"2025-11-12T13:32:12","modified_gmt":"2025-11-12T06:32:12","slug":"banyak-pengusaha-asal-china-rugi-di-proyek-indonesia-karena-klaim-ditolak-ini-cara-mencegahnya","status":"publish","type":"post","link":"https:\/\/ligaasuransi.com\/en\/banyak-pengusaha-asal-china-rugi-di-proyek-indonesia-karena-klaim-ditolak-ini-cara-mencegahnya\/","title":{"rendered":"Many Chinese Businesses Lose Money on Indonesian Projects Due to Rejected Claims\u2014Here&#8217;s How to Prevent It!"},"content":{"rendered":"<p><\/p>\n<h3><span style=\"font-weight: 400;\">When Big Projects Become Disasters<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Several years ago, a Chinese property company began a major project in the Greater Jakarta area. They were building a luxury apartment complex with an investment of over Rp 500 billion. Everything seemed to be running smoothly\u2014experienced contractors, modern design, and strong capital support.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, just a matter of months later, a storm struck. An accident at the project site caused part of the basement structure to collapse. Heavy equipment was damaged, workers were injured, and construction schedules were delayed for months. Total losses were estimated at tens of billions of rupiah.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Project management panicked. They contacted an &#8220;insurance agent&#8221; they previously knew\u2014a middleman who claimed to be able to handle all their insurance needs. However, once a claim was filed, it turned out the insurance policy didn&#8217;t cover damage caused by structural design errors. The claim was denied.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s when it hit them \u2014 they were never helped by a legitimate insurance broker.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Common Mistakes of Chinese Entrepreneurs in Indonesia<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many Chinese entrepreneurs have come to Indonesia with great enthusiasm, modern technology, and strong capital. Unfortunately, many don&#8217;t understand the Indonesian insurance system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They usually believe in:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recommendations from private agents or local acquaintances,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The &#8220;middleman&#8221; party who does not have official permission from the OJK,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Or even directly purchasing a policy from an insurance company without professional assistance.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As a result, the police they get are often:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Not commensurate with the project risk,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Does not cover major risks such as design errors, installation errors, or contractor risks,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And most fatally \u2014 there is no one to help when a claim occurs.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The Financial Services Authority (OJK) has anticipated this by issuing various regulations, including the POJK on insurance brokers. Its purpose is clear:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So that the broker defends the interests of the insured (customer), not the insurance company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike agents who represent the interests of insurance companies, OJK-approved brokers like L&amp;G Insurance Broker work for their clients\u2014ensuring the best coverage, competitive rates, and claims support through to resolution.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">True Stories \u2013 Lessons from Property Projects in Karawang<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Take Mr. Zhang, a Shanghai-based entrepreneur who opened an industrial estate development business in Karawang. He partnered with a local contractor and purchased construction insurance policies through an acquaintance he referred to as a &#8220;broker.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When an incident occurred on the job\u2014a crane fell and damaged part of the building structure\u2014he immediately filed a claim. However, the insurance company rejected the claim, citing:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cThe policy does not cover risks resulting from incorrect use of heavy equipment.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mr. Zhang was confused. He showed his policy, but couldn&#8217;t find a single clause that covered that condition.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">It turned out that the \u201cbroker\u201d who helped him did not have an OJK permit and only distributed policies from other parties without a thorough understanding of the project risks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mr. Zhang&#8217;s losses reached nearly 15 billion rupiah \u2014 without a single penny of insurance coverage.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How OJK-Registered Brokers Protect Chinese Entrepreneurs<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Now imagine if from the start Mr. Zhang had used the services of L&amp;G Insurance Broker, an official broker registered with the OJK.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The professional steps that L&amp;G will take include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comprehensive Project Risk Analysis<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The L&amp;G team will review the design, location, type of work, and potential natural and technical risks.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The result: insurance tailored to actual needs, not a generic template.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comparing Offers from Several Leading Insurance Companies<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The broker will negotiate the best premium rates with maximum coverage.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Entrepreneurs don&#8217;t have to worry \u2014 just choose the most profitable option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drafting Specific Additional Clauses (Endorsement)<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">For example: <\/span><i><span style=\"font-weight: 400;\">Faulty Design Clause<\/span><\/i><span style=\"font-weight: 400;\">, <\/span><i><span style=\"font-weight: 400;\">Automatic Reinstatement Clause<\/span><\/i><span style=\"font-weight: 400;\">, And <\/span><i><span style=\"font-weight: 400;\">Removal of Debris<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">All of this protects the project from various risks that are often overlooked.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Claim Assistance<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">This is the greatest value of an official broker.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">L&amp;G will ensure that claims are submitted with complete documents, negotiations are effective, and claims payments are received as per the policy agreement.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With a professional approach like this, entrepreneurs like Mr. Zhang will not suffer huge losses due to small mistakes in choosing insurance.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Digital Era \u2013 Use a Broker Without Hassle<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many Chinese entrepreneurs think that working with insurance brokers is complicated and slow.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Even though in today&#8217;s digital era, the process with<\/span><b>L&amp;G Insurance Broker<\/b><span style=\"font-weight: 400;\">very fast and transparent:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All communication can be done via Zoom, WeChat, or WhatsApp,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Documents are sent and approved digitally,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The claims process is monitored in real-time through L&amp;G&#8217;s internal systems,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And each step is reported periodically in English or Mandarin as needed.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">This way, entrepreneurs can stay focused on business \u2014 while L&amp;G handles all insurance matters professionally.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Staff Errors Can Be Fatal<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For many Chinese companies in Indonesia, insurance decisions are often entrusted to local staff or translators.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">They usually don&#8217;t have in-depth experience with insurance, and simply choose based on the cheapest price.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, a small mistake can be fatal.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If a large claim occurs and the policy does not cover the risk, then moral and legal responsibility may fall on the staff.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, the OJK firmly stipulates that only licensed insurance brokers may provide consultation and assistance services to the insured.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">By choosing an official broker like L&amp;G, staff or translators don&#8217;t need to worry about making a mistake.<\/span><\/p>\n<p><b>Why L&amp;G Insurance Broker is the Right Choice<\/b><\/p>\n<p><span style=\"font-weight: 400;\">L&amp;G Insurance Broker is not a new player.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">As <\/span><b>broker officially registered with OJK<\/b><span style=\"font-weight: 400;\">, L&amp;G has experience handling various large projects in Indonesia, including:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Construction and property projects,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mining and energy industry,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inter-island heavy equipment delivery,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Up to project guarantees worth billions of rupiah.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">With the support of a digital system, a team of underwriting experts, and an extensive network in the national and international insurance world, L&amp;G is ready to provide fast, transparent, and professional solutions for every Chinese entrepreneur in Indonesia.<\/span><\/p>\n<p><b>Don&#8217;t Wait Until Claims Fail<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Every year, there are many sad stories of Chinese businesspeople in Indonesia who fail to obtain insurance compensation simply because they chose unlicensed agents or intermediaries.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">In fact, all of this can be avoided with a simple step: use an official insurance broker registered with the OJK.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With L&amp;G Insurance Broker, you get:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Maximum protection,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Best premium rates,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And ensure claims are resolved properly.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udc49<\/span> <b>Don&#8217;t wait until loss strikes. Contact L&amp;G Insurance Broker now and ensure your business is properly protected.<\/b><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>When Big Projects Become Disasters Several years ago, a Chinese property company began a major project in the Greater Jakarta area. They were building a luxury apartment complex with an investment of over Rp 500 billion. Everything seemed to be running smoothly\u2014experienced contractors, modern design, and strong capital support. However, just a matter of months [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9061,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,37],"tags":[1435],"class_list":{"0":"post-9060","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bisnis","8":"category-risk-recommendation","9":"tag-chinese-business"},"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9060","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/comments?post=9060"}],"version-history":[{"count":1,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9060\/revisions"}],"predecessor-version":[{"id":9062,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/posts\/9060\/revisions\/9062"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media\/9061"}],"wp:attachment":[{"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/media?parent=9060"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/categories?post=9060"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ligaasuransi.com\/en\/wp-json\/wp\/v2\/tags?post=9060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}